Scan-to-email wrong timestamp

Copper Contributor

Hi all,

 

I am posting this to the Canon forums and Microsoft Outlook forums. I have a co-worker that whenever they use our network attached Canon ImageCLASS MF247dw using scan-to-email on the printer itself, his scanned image emails come with the wrong time stamp, they are dated one hour back. This also happens for a couple other co-workers. I am 99% sure i have compared Outlook settings including timezone settings, and the Canon MF247dw address book settings across the users it works for and does not work for and as far as i see they all match. Everyone is set to the same time zone, checked settings across Outlook and the Windows 10 machines. For the life of me i cannot figure out why some co-workers scan-to-email comes through Outlook as correct time stamp, and some say they are one hour behind. I have also checked the settings for day light savings. We all use the same Windows 10 version, same Outlook versions. Any thoughts or tips?

0 Replies