I have a Hotmail email account I just cannot access!
Last year I got locked out of my email account. I had a brain tumour and radiotherapy so forgot a lot of things like passwords. I also changed my phone number last year too. I have tried to recovery the email but unfortunately, without the phone number I cant reset anything. I have text my old number numerous times but no one responds....they may think I am scamming them.
I have tried to contact Microsoft numerous times but they do not have a number to speak to anyone. I have also tried the recovery form at least 10 times. I just cant remember the emails I have sent and their subject lines from before radiotherapy a year ago. I really need to access this email as it is connected to other apps which I cannot access now either. They are refusing to update my email address.
Please can anyone help?
