outlook won't load

[debra155]

My outlook will not load AT ALL. the other microsoft programs are fine but not outlook. my support person has thrown his hands up. please help!

[#2]

@debra155 

You might have a corrupted Outlook profile. Hard to tell without any error message details.  Have you tried re-creating your profile?  If you go into Mail (Microsoft Outlook 2016) in your control panel you should be able to create a new profile and set it as your primary profile.  It will take some time to download your email again but it might be as simple as that.

[#3]

@systemsmaven  thanks! gonna try that. Will let you know how it works