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outlook won't load

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debra155
New Contributor

My outlook will not load AT ALL. the other microsoft programs are fine but not outlook. my support person has thrown his hands up. please help!

2 Replies
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@debra155 

 

You might have a corrupted Outlook profile. Hard to tell without any error message details.  Have you tried re-creating your profile?  If you go into Mail (Microsoft Outlook 2016) in your control panel you should be able to create a new profile and set it as your primary profile.  It will take some time to download your email again but it might be as simple as that.

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@systemsmaven  thanks! gonna try that. Will let you know how it works

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