Outlook mail

Copper Contributor

My outlook mail keeps freezing or crashing on Chrome.  I have cleared cache, uninstalled chrome and reinstalled and problem still keeps happening.  I don't have the problem with other internet browsing crashing.

4 Replies

Hi @CSimpson1982,


Perform these steps to troubleshoot Chrome,


1. Disable Browser Extensions

2. Use an Incognito Window. Does the issue with Outlook occur in InCognito of Chrome?

3. Check for Chrome Updates. Ensure that your Chrome browser is up to date. 


If you find this information helpful, please mark it as best response which will assist others with the same question.

/Temitope Victoria


my only extension is my anti virus. If I delete it will I lose protection?

Do not delete it, can you temporarily disable it? Have you tried the incognito mode?
I tried the incognito mode and had same problem of freezing. Disable the extension how?