Outlook does not open

Copper Contributor

I have a user whose outlook is stuck on loading profile.  The help suggest going into outlook Selecting File/Options/ People etc but I can do that because I can't get into her outlook.

1 Reply

Hi trhodes74,

You might want to create a new Outlook profile to resolve this issue.
https://support.microsoft.com/en-us/office/overview-of-outlook-e-mail-profiles-9073a8ac-c3d6-421d-b5...