Outlook Contact Only Showing Blank Contact

Copper Contributor

Hello I am new to the forum.

I am having an issue in Outlook 2019 where when I click on the contact button, I only get a blank contact pop up rather than the normal list of contacts. Has anyone experienced this or found a fix?



1 Reply
It's a bug. :) Rolling back to an earlier version will fix it - Start typing cmd on the Start screen in the task bar search field to find the Command Prompt then click Run as Administrator copy and paste this line then press enter to drop back to the Sept 13 build "C:\Program Files\Common Files\microsoft shared\ClickToRun\officec2rclient.exe" /update user updatetoversion=16.0.15601.20148 Don't forget to turn off automatic updates for at least a few days, otherwise it will be reinstalled within a day. Microsoft is aware of the issue but I have not heard how soon it is expected to be fixed.