Outlook App sign in

[Khadijeh_Rahmani]

I am wondering why I cannot sign into Outlook App using my Microsoft sign in details? 

Additionally, Outlook web works and I can open my Outlook, however I cannot receive any email. 

[#2]

Hi @Khadijeh_Rahmani 

do you get any error when try to configure outlook app or receive mails.

you can post it here.