May 14 2020 12:52 PM - edited Apr 09 2021 07:38 AM
Hi,
I've noticed recently that I am not able to see the sender email address for some emails. Why? How can I fix this?
Example:
If I place the mouse on the sender I see my own email address:
I don't have this problem with most of my emails:
When I check the source of the TV Licensing email what I see is:
Date: Thu, 14 May 2020 03:05:34 -0700
Subject: Your TV Licence expires today
Message-ID:
<DB8PR02MB58514A4F8FBCF5689D1322CFDCBC0@DB8PR02MB5851.eurprd02.prod.outlook.com>
From: TV Licensing <myemailaddress@hotmail.es> , <sirajul_islam1987@hotmail.co.uk>
Does anyone know what is going on?
Thank you.
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UPDATE 09/04/2021:
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Unfortunately I have bad news. Scammers are taking advantage of this bug. Yesterday I got two new emails (indeed both emails were exactly the same) trying to scam me.
The procedure is similar to the TV Licensing email. This time, when I place the mouse over the email, I don't see the sender email address:
If I place the mouse over a legitimate email, I can see the sender email address:
This behaviour is different from the TV Licensing email. In the TV Licensing email I see my own email address as sender email address, while in these two new emails no email address is shown.
Moreover, if I check the message source of any of those two scamm emails, what I see is the following:
Sender: BitcoinSystem <noreply@pccomponentes.com>
To: xxxxxx@hotmail.es<xxxxxx@hotmail.es>
From: Notificación, <enzo@newsletter.spartoo.com>
Subject: xxxxxx ¡Tiene un pago agregado a su cuenta! Necesitamos una Confirmación
Date: Thu, 8 Apr 2021 16:57:19 -0400
I have replaced the first part of my email address by "xxxxxx".
Anyway, as you can see the field "Sender" tells me that the sender email address is "noreply@pccomponentes.com", however, the "From" field tells me the real sender email address which is "enzo@newsletter.spartoo.com".
Finally, I have on my phone (Android) the Outlook app installed. When I check this scam email on my phone, the thing is even worse, because the app shows "noreply@pccomponentes.com" as sender email. This email address is a legitimate email from the website https://www.pccomponentes.com/. Therefore, some non-advanced users could easily fall into this scam thinking PC Componentes is really sending them an email...
Everything this is slightly different from the TV Licensing email, but the final result is pretty much the same. Hence, scammers are taking advantage of this bug and even finding more sophisticated ways to scam people.
Thankfully, I am an experienced user, but I am pretty sure that many users will be scammed.
It's been almost one year since I post this message and nobody has fixed this bug. Apparently, Microsoft doesn't care about their users security. Maybe is time to switch to another email provider...
Dec 17 2022 09:36 AM
I have the same problem, I cant block this sender as i can't see the sender's address. I think it's a bug for outlook. Many users have this problem, please fix it.@A1
Jan 08 2023 02:26 PM
Aug 13 2023 11:53 PM