OneDrive opens file with random name

Copper Contributor

We have a problem with OneDrive at one of our customers. This one has two folders and many subfolders. In one of these folders (which is empty), she copies a Word file from the desktop into the folder and then opens it after it has been synchronized. This opens the Word file with a completely different name namely "_PRFUN~1". It also does this in some other subfolders and it is not clear why it does this. It also has a different file type "Word 2003". 


Do you have any idea what could be triggering this? We don't know where it gets this name from (there is no file with this name, have searched for it in CMD as well)....


Thanks a lot!


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