Oct 18 2022 12:18 PM
Oct 18 2022 11:37 PM
@RandomDave have you found a solution. I have the same problem, if I click "stop sync" for a SharePoint library whole OneDrive app closes down and the sync is still there.... Have also tried reset and Online Repair.
Oct 19 2022 12:45 AM
Oct 19 2022 01:30 AM - edited Oct 19 2022 02:00 AM
Have the same problem. It also crashes when trying to sync a new folder. OneDrive just restarts and when started there is a created folder but it doesn't sync. OD version: 22.207.1002.002. WIN: 21H2. Also did update my and users windows to 22H2, still nothing. Anyone has a fix?
Oct 19 2022 02:13 AM
Oct 19 2022 03:24 AM
I have seen the same issue in 2 environments so far.
No root cause or solution jet.
Current workaround:
- quit OneDrive
- delete local copy of synced site
- start OneDrive
- OneDrive will show a message like "we couldn't find ..." select "Stop Sync"
Oct 19 2022 11:59 PM
@RandomDave I have not verified this yet, but I was told that the October quality update KB5018410 can cause this MS OneDrive issue.
Oct 20 2022 02:23 AM
Yes it seems to be kb5018410, uninstall fixed the issue on 21H2 and 22H2.
After reinstall of kb5018410 the issue was back.
Tested in 2 environments.
Oct 21 2022 06:25 AM
Oct 24 2022 08:45 AM
I'm facing the same Issue and we also have also installed recently KB5018410.
After I press stop synch for any Sharepoint site, OneDrive stops working. After restart of OneDrive the Synchronization is not stopped. Even worse: I want to change my Notebook, but I cannot move the Synchronization of the Sharepoint to the new Notebook, as long I cannot stop the synchronization of to the old Notebook. Any help how to overcome this issue is welcome.
Oct 24 2022 09:07 AM - edited Oct 24 2022 10:09 AM
SolutionWe've confirmed that KB5018410 was causing OneDrive to crash on unsync and are rolling it back in our environment.
Oct 24 2022 09:08 AM
Oct 24 2022 09:08 AM
Oct 24 2022 09:08 AM
Oct 24 2022 09:08 AM
Oct 24 2022 09:48 AM
Oct 24 2022 01:35 PM
Oct 24 2022 01:51 PM
Oct 24 2022 01:54 PM
Oct 24 2022 09:07 AM - edited Oct 24 2022 10:09 AM
SolutionWe've confirmed that KB5018410 was causing OneDrive to crash on unsync and are rolling it back in our environment.