Subscription Errors

Copper Contributor

Hi!

 

So a few months back I cancelled my Office 365 subscription (temporarily) associated with my email. I then reactivated it buying a year Office 365 Home on June 7th which was successfully billed.

 

I'm now being told when I open Office that my copy of Office 365 Professional is about to expire... however I don't own Office 365 Professional, I own office 365 Home.

 

I've deleted Office, including registry keys, redownloaded, rrinstalled and i'm still getting this error.

 

Relevant files are attached.

 

 

 

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