Microsoft 365 license

%3CLINGO-SUB%20id%3D%22lingo-sub-2835210%22%20slang%3D%22en-US%22%3EMicrosoft%20365%20license%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2835210%22%20slang%3D%22en-US%22%3E%3CP%3EHello%2C%3C%2FP%3E%3CP%3EI%20have%20purchased%20Microsoft%20365%20Family%20and%20after%20installing%20it%20on%20my%20lap-top%2C%20I%20keep%20receiving%20messages%20that%20there%20is%20a%20problem%20with%20license%20and%20that%20I%20should%20get%20the%20genuine%20product.%3C%2FP%3E%3CP%3EFor%20several%20times%20I%20tried%20to%20re-install%20Microsoft%20365%20(even%20by%20using%20Microsoft%20Support%20and%20Recovery%20Assistant%20for%20Office%20365)%2C%20but%20the%20message%20keeps%20on%20popping-out%20few%20days%20after%20re-installation.%3C%2FP%3E%3CP%3EBefore%20I%20installed%20365%20for%20the%20first%20time%20I%20did%20have%20a%20version%20that%20was%20not%20genuine.%20Before%20first%20installation%20of%20365%20I%20did%20not%20delete%20the%20old%20version.%3C%2FP%3E%3CP%3EThanks%20for%20your%20help!%3C%2FP%3E%3CP%3EZoran%20Bozic%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2835210%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EOffice%20365%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
New Contributor

Hello,

I have purchased Microsoft 365 Family and after installing it on my lap-top, I keep receiving messages that there is a problem with license and that I should get the genuine product.

For several times I tried to re-install Microsoft 365 (even by using Microsoft Support and Recovery Assistant for Office 365), but the message keeps on popping-out few days after re-installation.

Before I installed 365 for the first time I did have a version that was not genuine. Before first installation of 365 I did not delete the old version.

Thanks for your help!

Zoran Bozic

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