Sep 12 2019 03:30 AM
Hi, we are having issues with the Teams client crashing randomly across our organisation. Usually several times a day. We are using Windows 10 X64 1903 on Surface Pro 6 machines.
The client just advises we ran into a problem and needs you to sign out and back in again. It can also be very slow on initial start up.
The last crash I had was today 12th Sept at around 10:50
I have attached the logs from Teams but I can't seem to see anything meaningful, would anyone be able to help please?
Many Thanks
Dan
Sep 12 2019 04:38 AM
Hi,
Have you tried clearing cache for Teams.
https://blog.valeconsulting.co.uk/2018/09/28/clear-the-microsoft-teams-client-cache/
If that doesn't help try uninstalling Teams client and clear cache.
Sep 12 2019 05:40 AM
Yes we have even created a batch file to clear cache as the crashes are soo frequent.
Doesn't seem to help.
Dan
Sep 12 2019 02:53 PM
Oct 22 2019 07:55 AM
Thanks @Technodude but sadly no still getting random crashes asking me to sign out and back in again, same for all users.
Any other ideas?
Dec 17 2020 03:21 PM
@DanT86 Did one find fix to this problem. Our organization's team is crashing frequently every day to.