Teams stretches camera feed

Occasional Visitor

Hello,

I'm using my Canon EOS 750D as my webcam. The HDMI feed of the camera is connected via a USB capture card. For some time now the camera is stretched vertically. Since teams does not have any camera controls it's impossible to fix this problem by e.g. setting a resolution because my camera does not have any software, as it is not a regular webcam.

 

Discord sets the resolution correctly by default.

Meet lets user choose a send as well as a receive resolution (auto, 720p, 360p), which is the best option so far
Zoom lets user choose between "original resolution" and "HD"

 

It's pretty pathetic for a so called "meeting" software from a multi-billion dollar company to not have any video settings beside choosing the device. And I can say that being a software developer myself.

 

 

1 Reply

@calarook 

Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:

 

  • Ask your IT manager to open a support case or call Microsoft using the support line you were given.  Other options for business subscription admins are listed here:

Get support | Microsoft Docs

https://support.serviceshub.microsoft.com/supportforbusiness/create