Teams did not fully record our meeting

Copper Contributor

Hi, we started recording our meeting at 11:05 and stopped the recording at 11:55. However, the recording is only 33 mins and 12 secs long. It also says that the recording is ready in the chat window. The transcript was for the full meeting. Is it possible that the recording is still processing and will be available in its entirety later in the day? Why would Teams not record the full meeting. We have the timestamps that show the recording start and stop times are correct.


1 Reply
Sounds like you need to open a support case with Microsoft. Ask you administrator to create a ticket from the M365 admin portal.