Apr 26 2023 11:57 AM
Hi All,
Is there a way to setup delegates only for PSTN calls , not for teams to teams calls ?
Thanks
May 09 2023 09:07 AM
Jul 12 2024 09:58 PM - edited Jul 12 2024 09:59 PM
I have just tested calls delegated to other team members. Only PSTN incoming calls are delegated. Incoming calls from internal users are not delegated. Is this a new behaviour as this is contrary to Satish's statement above.