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Teams calling with External Users

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New Contributor

we are using Teams to communicate with our Vendor, and we added their contact into Azure AD as guest user. it is works for a long time.

 

somehow, they reported all of them missing the call button. we tried , we can't make a conference with them by Teams, but message is ok.

MicrosoftTeams-image.png

Has anyone seen this before?

3 Replies
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Solution

@Keith_Chan912 Do you have the same for all guest users?

 

The only thing that I know controls private calls for guest is the guest settings in Teams Admin Center, is that enabled? 

clipboard_image_0.png

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@Linus Cansbythis option is off.

i enabled it and let's see if it works or not.

 

thank for your help! Bro

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The default setting for this is on, so you should maybe check why someone turned it off.