May 02 2023 01:40 AM
Hi all,
I have a direct line and also receive calls to a shared line.
Is there a way to see what line is being called? (Are they calling me or are they calling the shared line).
I've tested both and calls present themselves the same (as in, there appears to be no obvious giveaway as what line is being called).
Thanks,
Stu
May 03 2023 04:43 PM
May 09 2023 02:37 PM
I obviously didn't remember. Today I did. Here's what I see when a call comes into a call queue in the toast pop-up. The view looks similar in the main client as well. I don't have a physical phone to test with at the moment to get a picture of that. Calls coming in on behalf of somebody else have a similar appearance.