Feb 13 2023 07:16 AM
I have an instance where a user has changed their name but is showing in the Shifts App as their old name.
Due to the sensitivity of the name change, we don't want to select them as their old name and be showing as their old name in the app. Have tried quitting the Teams App and re-opening to clear the cache but this hasn't made any difference unfortunately.
Can anyone help?
Feb 27 2023 07:49 AM
Having the same issue, opened a case 2 weeks ago, no response, not looking all that promising...
Aug 10 2023 09:53 AM
Aug 10 2023 10:27 AM
It seems to have been resolved for all my colleagues now. Perhaps try clearing caches and maybe try the New Teams? But it works on both versions for us