Default audio devices in teams

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Occasional Visitor

Hi All,

 

I use a Lenovo X1 carbon 6th Generation laptop along with a Thunderbolt Docking station. (Windows 10 operating system)

 

I use a usb headset for teams/ meetings and calls.  When I unplug my headset, Teams defaults to my docking station. When I plug it back in, my docking station remains as default without automatically placing my headset back as default. (My headset is defaulted for all sound devices)

 

My headset will appear in device options in Teams and I have to re-select it there in order to use it in -teams again.

 

I've found that even after unplugging my docking station and only having my PC speakers and internal microphone as options, Teams will not automatically default back to my headset.  It will remain defaulted to my PC speakers and internal microphone.

 

Teams only defaults back if every other sound option is disabled from the sound control panel.

 

However, other meeting software like Zoom and Cisco Webex automatically default to my headset (or whatever new sound device is plugged in) each time without me having to disable other sound devices or re-select it from the Zoom/Webex devices menu.

 

I and many other users at my company have noticed this behavior. Does anyone have any hints or clues to help us out? Any help will be greatly appreciated.

 

Thank you!

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