Forum Discussion
Default audio devices in teams
Hi All,
I use a Lenovo X1 carbon 6th Generation laptop along with a Thunderbolt Docking station. (Windows 10 operating system)
I use a usb headset for teams/ meetings and calls. When I unplug my headset, Teams defaults to my docking station. When I plug it back in, my docking station remains as default without automatically placing my headset back as default. (My headset is defaulted for all sound devices)
My headset will appear in device options in Teams and I have to re-select it there in order to use it in -teams again.
I've found that even after unplugging my docking station and only having my PC speakers and internal microphone as options, Teams will not automatically default back to my headset. It will remain defaulted to my PC speakers and internal microphone.
Teams only defaults back if every other sound option is disabled from the sound control panel.
However, other meeting software like Zoom and Cisco Webex automatically default to my headset (or whatever new sound device is plugged in) each time without me having to disable other sound devices or re-select it from the Zoom/Webex devices menu.
I and many other users at my company have noticed this behavior. Does anyone have any hints or clues to help us out? Any help will be greatly appreciated.
Thank you!
hi microsoft moderators, is this forum moderated? where we are with this new functionality please? can you update us please or provide estimate when we can see this function live? we need this simple function as other programs zoom , webex etc have it and we rely on that. now we need to go specifically to ms team to change sound source. in our company i will vote to stop using ms team and use other solutions if there is no plan to add this to ms teams.
- Same problem here with "Oculus Virtual Audio Device" being used before headset or laptop audio!
- I am too facing the same issue 😞 It's really annoying to set the device before every call. I have only 2 devices i.e. pc i/o and external headset. The default device setting of Teams is useless. not working. Microsoft when are you going to fix it? Why can't we have same feature like Zoom of selecting the default system audio device that always works ?
- I sincerely hope that this issue gets some attention as it influences another feature present in Calling Policy, "URL to open apps in browser for incoming PSTN calls", (also may require "Open apps in browser for incoming PSTN calls").
The idea we had was to open the incoming caller's contact information in our erp if it so matched with a customer/contact and show related, however the expected use case of this feature when the user has a paired desktop phone (i.e. Yealink MP56) is to click 'Accept' on the desktop client, then the link opens, then the user can pickup their handset with the call waiting to be answered. THIS WORKS (some of the time).
I found that Teams has a brain of its own and decides that Yealink you have paired to the PC with no speakers/microphone, yea, I'm going to switch your audio device to those non-existent devices.
Having the ability to default a 'Microsoft Certified' Teams phone as a primary audio device, is that really too much to ask?
