May 09 2022 09:40 AM
We are encountering an issue with the last few revisions of Teams. When right-clicking a chat field to receive a spell-checking suggestion or right-clicking to paste, no right-click menu appears.
If you close and clear the Teams cache in %appdata%\Microsoft\Teams and restart the client, it will work fine. However, if you close the client again, right-click functions no longer work. What is interesting is that this only happens on the Chats with groups or individuals. You can right-click fine if chatting within a Teams channel or if you pop-out the individual chat. You can right-click a chat that is occurring within the window showing all of the avatars during a live meeting, however if you navigate to the same chat within the Chat listings, the right-click does not work.
Upon troubleshooting, I found that the SETTINGS.JSON file is being changed after the initial closing of the client. The paths within the file are totally different with extra slashes than from the initial file. Not sure if this is causing the problem, however deleting the SETTINGS.JSON file and restarting the client will work for that session until of course you close it again, where the file is changed again upon closing.
Can someone at Microsoft look further into this? This seems like a bug that is now occurring in the last few releases. While there are workarounds, it is something that is causing issues with staff. I have been able to duplicate this on other clients as well. I am currently running Microsoft Teams Version 1.5.00.11163 (64-bit). We are also in the GCC if that helps so not sure if it is isolated to only GCC users.
Thank you!
Los
Sep 27 2023 04:58 AM
Sep 28 2023 12:15 PM
Sep 29 2023 01:27 AM
Looks like it's now been resolved!
I'm now on Version 1.6.00.26959 and all is well with the world.
If you're lurking, thanks dev team!
Sep 29 2023 06:58 AM
Sep 29 2023 07:06 AM
Sep 29 2023 07:41 AM
Oct 01 2023 10:49 PM
Oct 02 2023 08:07 AM