Profile images not showing in multi-organisation meetings

Copper Contributor

Hi!

We've hosted Teams meetings with our customer, but we're unable to see the profile images of our customers and they can't see ours. We can see the profile images of our own staff attending the meeting, and our customers can see the profile images of their own staff attending the meeting. 

 

How can we set our profile images to show also to the customer attending a Teams meeting hosted by us?

1 Reply

Hi @jemina 

 

This is expected behaviour of Microsoft Teams Application. The same was there in Skype for Business Online as well. I talk to my folks in Microsoft using my account in one on one chat but we cannot see the picture for that user. 

Here is the reference Details 

https://answers.microsoft.com/en-us/msoffice/forum/all/external-network-contacts-profile-picture/68a...

 

You can open a user voice for the same. 

 

With Regards,

Satish U