Nov 02 2023 03:59 AM
When a user opens a document in Teams, opens the document in the Teams cliënt (default option from this user in settings). After closing the document, the navigation in Teams switch back to the highest folder. That is not 'user friendly'.
Nov 06 2023 06:34 AM
Hello@ictcafe1959
welcome to the Microsoft community, My name is Recep I'll be happy to help you today.
I understand that when a user opens a document in Teams, the document opens in the Teams client which is the default option from the user settings, however after closing the document, the navigation in Teams switch back to the highest folder.
Kindly confirm this same behavior on the web and if the web seems to be fine, kindly clear the Teams cache and proceed to un-install and install teams and you will be fine.
Kindly see steps below on how to clear teams cache
Also ensure he changes his default to Teams and revert with the behavior.
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Nov 10 2023 06:38 AM