Dec 27 2020 03:47 AM
Dec 27 2020 03:47 AM
We are trying to use Teams in our business, instead of Slack. The main reason is to have additional project related systems in one place. We can use Teams for video, files, notes, and even add in Asana tabs. The less software to do all we want the better.
But we are struggling to make the final move over from Slack because we keep missing activity. We have enabled as much as we can we think, but what happens is a banner appears in the top right (on my Mac) and a little noice I think, but then it goes. There is then no alert on the screen. So if I leave my desk for 5 mins and come back, there is nothing to alert me of a chat. Same for my team mates, I send them a chat and am waiting HOURS until they notice it, then the chats are all full of apologies for missing it.
If we use teams, my current workflow is start a chat on teams, then use Slack to tell them.
Clearly something is wrong here. We cant switch to teams if we keep missing chat. Chat needs to be responded right away. I dont mind missing some other activities like someone uploaded a file. If they need my attention they should start a chat, but without proper notifications Teams is un-productive.
Teams is not appearing in the Mac notifications settings where I can choose to make it a persistent banner and things like that. But my colleagues are on Windows and have same issue so its not a Mac thing.
Am I missing some setting somewhere, I cant imagine millions of teams users having this same issue?
Dec 27 2020 11:31 AM
Dec 27 2020 04:07 PM
Dec 27 2020 05:31 PM
Aug 16 2021 03:22 PM
Sep 21 2021 11:52 AM
@AmityWeb This may be really trivial to many but I found that I had to move the Teams icon up on the icon tray so that it is always visible on the Desktop. Then I don't have to go and click anywhere to check on new activity. Like so (no new activity = tiny green checkmark):
Sep 21 2021 01:37 PM
@TonyaFluor Teams now has an option in settings to use native mac notifications, switch that then you can configure teams notifications through osx settings.
Oct 18 2021 11:05 AM - edited Oct 18 2021 01:18 PM
@Steven Collier I am looking for the option to use Mac native notifications. But I don't see it in the Teams settings and Microsoft Teams does not even appear in the Mac: System Preferences: Notifications list of apps.
EDIT: Subsequent to this reply I found the answer and documented the steps in a reply at 11:39 AM
Oct 18 2021 11:21 AM
Oct 18 2021 11:39 AMSolution
Nov 02 2021 10:23 AM
Nov 02 2021 10:28 AM
Nov 02 2021 11:56 AM
Nov 11 2021 03:15 AM
I have a similar issue using the Teams web page, on Windows 11.
I'd like the option for the web version of Teams to issue persistent notifications (that are logged in the Windows notification list, just like the Outlook web page's notifications), rather than the temporary ones it currently uses.
Mar 31 2022 05:45 AM
@Chris Webb "Your users need to get in the habit of checking teams or looking at the teams icon" -
REALLY??? Is this your best answer?!... If you are anything close to a product-line manager, or feature-designer... you need to look for another job, man... so disconnected from users & reality!
Mar 31 2022 07:14 AM