Help with Teams upgrade

Copper Contributor

Hi, I upgraded Teams with a monthly payment to have longer teams meeting. The microsoft 365 personal. But my teams login still says that I need to upgrade. 

How to fix this? I need it now. 

 

 

 

1 Reply

Hi @AdeleG,

here are the steps you can try:

  1. Sign out and Log in to Microsoft Teams:
    Select your profile picture at the top of the app and then select Sign out.
    Sign out or remove an account from Microsoft Teams - Microsoft Support

  2. Check for Updates:
    Navigate to your avatar in the upper-right corner within Teams and select "Check for updates." This action prompts Teams to search for and install any available updates.
    Update Microsoft Teams - Microsoft Support

  3. Reinstall Teams:
    If the problem persists, consider reinstalling Teams.
    Uninstall Microsoft Teams - Microsoft Support


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Kindest regards,


Leon Pavesic
(LinkedIn)