Aug 16 2019 06:30 AM
Aug 16 2019 06:30 AM
Every time someone tries to change the image of the team we get this error, "There was a problem saving the photo. Please try again." We try and try and try and try and try and try again with NADA. I have asked for help, but get nothing. So does anyone else have this issue or just us? A solution?
Aug 16 2019 11:47 AM
Aug 16 2019 04:28 PM
Aug 17 2019 05:34 AM
Aug 29 2019 06:20 AM
@P_MooreWe have the same issue. The size or format of the picture doesn't change anything, as the default images aren't working either.
I succeeded changing the Teams avatar from my iPhone, but nothing works from the windows app.
Aug 29 2019 06:35 AM
Following this thread too. Regardless of if it's the Windows or Mac App, changing my picture in Teams seems to be way more cumbersome that it ever should be. The error message is also vague to the point of useless.
It's the little things like this (bad UX) that add up and leave a sour taste in a users mouth...
Aug 29 2019 06:45 AM
We've had success changing a letter or word in the Team description. For some reason the photo won't update unless something in the Team name or description is also altered. @P_Moore
Nov 11 2019 07:38 AM
@Juan Carlos González Martín Only 256x256 .png worked for me. I tried 512x512 and 128x128 and both did not work. Using .jpg didn't work either.
Jan 10 2020 07:35 AM
If you are using EWS Allow lists, we had to add SkypeSpaces/* to our list to allow profile pic to by synced.
Jan 10 2020 09:36 AM
@Mark HickmanI did not do any thing to solve the problem. After a month, I just checked and realized that I could update the pics of teams.
Jan 10 2020 06:46 PM
Feb 10 2020 06:20 AM - edited Feb 10 2020 06:31 AM
Is it me only, who think that how in year 2020 we already should have informative error messages?
If the resolution is wrong, it should be easy to say. If the format is wrong, should be easy to say. etc..
For me it helps when I reduced the colors to 255.
Feb 28 2020 09:31 AM
I triied using a picture which worked five minutes ago and it fails with the same dummy error message so the format or size do not matter as trying with a picture which already worked for an other teams fails ..