The window is blank when the new teams desktop app is opened

Copper Contributor

Hello,       

      My teams client is not working properly after changing to a new version. After opening the software, the window is blank, only "Minimize, maximize, close" in the upper right corner of the software window. After a period of time, the client shows "we have encountered a problem" and restart teams. The old version of the software can be used normally, have you encountered such a failure, if so, how to solve it?

 

Actions taken:

                        1,delete cache and reinstall teams

                        2,install windows runtime

                        3,upgrade Windows 10 to Windows 11.

 

Results are still abnormal.

 

teams.jpg

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