07-23-2020 10:22 AM
07-23-2020 10:22 AM
We have a class of user who is an employee of a 3rd party but works in our org in a role similar to some of our employees. They use a computer provided by their employer, and log in to that employer's domain. We don't need to create an AD / AAD account for them in our org for any reason, except that we want them to have access to Teams chat.
How can I allow them to log in to Teams for our tenant using their external email account, allowing them access to Chat with users in our org and to any Teams that we add them to?
07-23-2020 10:26 AM
Hello @Steve Whitcher Please see these online references for instructions on how to add a guest to your tenant:
07-23-2020 12:33 PM
07-23-2020 01:33 PMSolution
@Steve Whitcher No, the guest account must be a member of at least one Team. Imagine if some users should only access a file or SharePoint site and if all of them could chat to each other :)
07-23-2020 01:37 PM
As others stated, the guest needs to be invited to at least one Team. After that, they will be able to chat with other members (or guests) of that Team using the Chat function, but they will not (in my experience) be able to Chat with other users.
07-23-2020 01:52 PM
07-23-2020 01:56 PM
@Steve Whitcher AFAIK not for guest users, they must be member of any Team to chat with other users within your organization. Another option would be to enable federation, then you can chat with external users that are using Teams and Skype for Business / Skype Personal without adding them to your tenant. These are the only options I'm aware off.
07-23-2020 01:59 PM
07-23-2020 02:06 PM
@Dominik Hoefling Just to be clear, if I had to add the guest to a team to get them access to chat, that wouldn't be a big deal. Based on what @ChadKealey said though, even if the user is a member of a Team they don't have access to the chat with other users in our organization. If that's the case, it sounds like adding these users as guests isn't going to work for me.
07-23-2020 02:38 PM
@Steve Whitcher that's not true actually. As a consultant, I'm a guest in almost 10 tenants and as long as I'm a member of any Team, I can chat with every user in that specific organization, independent which members are in a specific team.
You can easily test it: add your personal account to a Team, switch to your organizations tenant and then try to chat with your organizational account - it will work.