Nov 02 2020 03:24 PM
Nov 02 2020 03:24 PM
I'm seeing an issue with Teams where I cannot chat with Skype users. For context we currently have NO users in Teams (except myself for testing), and I'm using a personal email to log into regular Skype (not Skype for Business). The purpose of this is to simulate what it would be like if we turned Teams on for all ours sales members and they were communicating with a client, many of which use Skype.
So far I changed 2 Org wide settings to see if I could get this to work
Even with those settings changed over 72 hours ago it still does not work.
Teams successfully recognizes that I am contacting an external Skype user, and Skype recognizes that I am contacting a Teams user. However when sending a message from Skype it seems to work but nothing appears in Teams. However sending a Teams chat to Skype fails after tying for a few seconds. Calls don't work at all either way.
Screenshots are attached
Nov 02 2020 07:25 PM
Nov 03 2020 12:50 PMSolution
Apr 20 2021 08:15 AM
Apr 20 2021 10:38 AM
@connorhatcher Hello, this is still in preview so I suppose that's one reason for the official docs being inconsistent and incomplete. I think I have to raise a GitHub on the Docs for this.
They mention that you can toggle it on using Teams admin center
But I've never actually heard of anyone succeeding in doing that so that's why we use PowerShell as also mentioned here
But that's not all steps required and the others are instead listed here
So you would have to verify these settings (1, 2, 3) and also be aware of the online vs hybrid scenario Manage external access (federation) - Microsoft Teams | Microsoft Docs
"Indicates whether the user is allowed to communicate with people who have SIP accounts with a public Internet connectivity provider such as MSN. The default value is False."
"When set to True (the default value) users will be potentially allowed to communicate with users who have accounts on public IM and presence providers such as Windows Live, Yahoo, and AOL. The collection of public providers that users can actually communicate with is managed by using the Set-CsTenantPublicProvider cmdlet."
"Indicates the public provider (or providers) that users will be allowed to communicate with. Valid values are:"
Let me know how it goes!
Apr 20 2021 03:08 PM
Apr 20 2021 11:09 PM
Apr 21 2021 08:59 AM