Nov 02 2020 03:24 PM
Hi,
I'm seeing an issue with Teams where I cannot chat with Skype users. For context we currently have NO users in Teams (except myself for testing), and I'm using a personal email to log into regular Skype (not Skype for Business). The purpose of this is to simulate what it would be like if we turned Teams on for all ours sales members and they were communicating with a client, many of which use Skype.
So far I changed 2 Org wide settings to see if I could get this to work
Even with those settings changed over 72 hours ago it still does not work.
Teams successfully recognizes that I am contacting an external Skype user, and Skype recognizes that I am contacting a Teams user. However when sending a message from Skype it seems to work but nothing appears in Teams. However sending a Teams chat to Skype fails after tying for a few seconds. Calls don't work at all either way.
Screenshots are attached
Nov 02 2020 07:25 PM
Nov 03 2020 12:50 PM
Solution