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Microsoft

Planning, implementing, and managing an onboarding experience for new employees is time consuming and challenging. For organizations, its difficult to efficiently onboard new employees into the complexity of an organization’s structure, people, processes, and culture. Only 12% of employees strongly agree their organization does a great job of onboarding new employees.[1] For new employees, the onboarding experience is often exciting, but can also be stressful, overwhelming, and inconsistent. Based on research, new employees who have a negative onboarding experience are twice as likely to look for new opportunities within the first six months of starting their new job. [2]


To help our customers improve their new hire onboarding experience, we have launched a new set of SharePoint site templates on the SharePoint look book called the New Employee Onboarding (NEO) hub.

 

NEO-01.jpg

 

The NEO hub helps organizations:

  • Provide new employees resources, support, and general information
  • Connect new employees to people, community, and culture
  • Help stakeholders easily contribute to new employee onboarding

 

NEO-02.jpg

 

An engaging and well-organized NEO process can make all the difference in helping a new hire navigate through an exciting – but stressful - career journey, and it can have major organizational benefits:

  • Improve new hire performance and time to productivity - Organizations with a standard onboarding process report 50% greater new-hire productivity.[3]
  • Improve new employee retention - 69% of employees are more likely to stay with a company for three years if they had a great onboarding experience.[4]

[1] Gallup, State of the American Workplace, 2017

[2] Gallup, State of the American Workplace, 2017

[3] SHRM, Don't Underestimate the Importance of Good Onboarding, 2017

[4] SHRM, Don't Underestimate the Importance of Good Onboarding, 2017

 

NEO hub

New employee onboarding involves creating an end-to-end experience for new employees that begins before their first day on the job. Research has shown pre-onboarding new hires (after they sign their acceptance letter but before they officially join the company) can lead to higher performance and better retention rates. New employee onboarding also involves providing support on multiple levels within an organization, like corporate and departmental onboarding. Each onboarding level provides its own unique value, contributing to a comprehensive onboarding experience that each new employee will benefit from. To deliver a consistent and integrated new hire onboarding experience the NEO hub consists of three types of SharePoint site templates, designed to work as one cohesive and familiar experience for new hires:

NEO hub sites.png

 

What’s included

To help accelerate your implementation of a new employee onboarding hub in your tenant the following highlights just some of the features included:

  • A fully configured and customizable set of new hire sites built on SharePoint communication sites: The NEO hub brings together the sites, information architecture, design, user interface and webparts to help provide new hires with a great onboarding experience. The NEO hub can be customized to add your organization’s new hire content and to align with its look and feel.
  • Onboarding checklist: Onboarding can be an overwhelming experience for new hires with everything the new hire is typically expected to do and learn. Avoid overwhelming your new employees by providing them a curated onboarding journey that paces the new hire through a configurable activity list of onboarding to-do’s.
  • Sample new hire site pages: To inspire and provide design templates for arranging your content, the NEO hub includes sample inner site pages. Use these site pages as templates for your content.
  • Mobile ready: The NEO hub can be easily accessed on mobile devices so your new hires can continue their onboarding from wherever they may be working.

Learn more about the NEO hub. Provision the NEO hub to your tenant today and customize it to help your new hires onboard successfully.

 

FAQ:

Question: What are the requirements for installing the New Employee Onboarding (NEO) Hub into my tenant environment?

Answer:

  • Ensure SharePoint Online is enabled in your environment.
  • The individual that will provision the NEO hub must be the admin of the target tenant for install.

Question: How long will it take to install the site in our tenant environment?

Answer: Based on our testing of the installation, it should take less than 20 minutes. This does not include time required to customize the site to your requirements.

16 Comments

Congrats @Matt Wolodarsky, this is a great feature that many people are going to be able to use!

New Contributor

love this one, got a question though - suppose more than just a single persone is being onboarded at the same time. how will they use the new hire checklist feature? i mean, most probably they complet the tasks independently, so If one of them checks out an item, it'd become checked out for the rest of the new hires, right..?

Senior Member

Thanks so much for this template. I've started modifying it for my organisation's use (a non profit). I will be showing it to two of my peers in an IT integration meeting today.

Occasional Contributor

Can you add multiple versions if you have a single tenant that hosts multiple brands/companies?

@jurajt You can also reach out to me - we also have a webpart that can add to the checklist by assigning individual activities in Planner :)
@MATTHEW BATCHELOR - In the provisioner you can just rename all the sites before deploying them to your environment. Also, you may not have to be 100% literal and create dozens of new sites - depends on your existing Intranet infrastructure - you could also use pages for some of this functionality. 

New Contributor

@Adam Levithan i'm reaching out to you :) what web part do you mean? is it a paid product?

Microsoft

@jurajt - thanks for the interest in the NEO hub. In addition to the good options @Adam Levithan has pointed out, with the new Microsoft Lists recently launched you will be able to have managers create individual onboarding checklists that they share with specific new hires. In this scenario each new hire would have their own unique onboarding checklist that they can mark as complete so it would not interfere with other new hires who will have their own checklist. Microsoft Lists will ship with a number of different list templates, including a new hire onboarding checklist so managers will have a list template to start with that they can tailor and assign to specific new hires. 

 

Read more about the release of Microsoft Lists here - https://techcommunity.microsoft.com/t5/microsoft-365-blog/microsoft-lists-begins-general-availabilit...

 

The new Microsoft Lists home page and associated eight ready-made templates will begin roll out by end of July 2020, first to Targeted Release customers and then to the broader production environment – inclusive of enterprise, education, and government plans. The Lists app in Microsoft Teams will begin roll out by the end of August 2020. All are expected to be complete in production worldwide by the end of October 2020.

 

Hope that helps.

New Contributor

This article makes it clear that the product is aimed at helping new employees before they officially join the organisation.  In my experience most organisations won't set up an account until new employees actually start work, which is understandable as you might get many no-shows or people who change their mind.  So how can they log in an work through their to-do lists when they don't have an account - or am I missing something?

New Contributor

@Kaboodle_Colin my guess would be, they're supposed to get a guest access on their private email. getting throught it's setup, however (in my experience, anyway), isn't quite as smooth as it should.

i thing, though, there are 2 parts involved - pre-onboarding, as you mentioned, as well as onbarding itself, when the person actually has the company account, so at least that one should be usable.

New Contributor

Looks great! I am wondering what about enabling external sharing for pre onboarding site. I mean due to security reason we disabled SharePoint external sharing towards anyone, but we allow for Guest and authenticated users. Will it work by this way? How I should do as new hire with a private email to join the site? Thank you!

Occasional Visitor

Where do we actually find the template to install? 

New Contributor
Microsoft

@Kaboodle_Colin - this solution enables both pre-onboarding (enabled via external guest access) and onboarding once new hires officially join the organization. You can learn more about external guest access here (see step 3) - https://docs.microsoft.com/en-us/sharepoint/provision-neo-hub#step-3-share-the-neo-sites-with-end-us...

Contributor

Is there a way for managers to see if people are checking items off of the checklist to keep track that they are moving through the onboarding process?

Microsoft

@Ben Lockwood - this was not the purpose of the use case, however it is doable with the new Microsoft List. 

 

With the new Microsoft Lists recently launched you will be able to have managers create individual onboarding checklists that they share with specific new hires. In this scenario each new hire would have their own unique onboarding checklist that they can mark as complete so it would not interfere with other new hires who will have their own checklist. Microsoft Lists will ship with a number of different list templates, including a new hire onboarding checklist so managers will have a list template to start with that they can tailor and assign to specific new hires. 

 

Read more about the release of Microsoft Lists here - https://techcommunity.microsoft.com/t5/microsoft-365-blog/microsoft-lists-begins-general-availabilit...

New Contributor

@Ben Lockwood users in my Company are already loving Lists: many and many possible applications!