The New Employee Onboarding hub – Improving the new hire experience
Published Jul 22 2020 12:10 PM 63.5K Views

Planning, implementing, and managing an onboarding experience for new employees is time consuming and challenging. For organizations, its difficult to efficiently onboard new employees into the complexity of an organization’s structure, people, processes, and culture. Only 12% of employees strongly agree their organization does a great job of onboarding new employees.[1] For new employees, the onboarding experience is often exciting, but can also be stressful, overwhelming, and inconsistent. Based on research, new employees who have a negative onboarding experience are twice as likely to look for new opportunities within the first six months of starting their new job. [2]

To help our customers improve their new hire onboarding experience, we have launched a new set of SharePoint site templates on the SharePoint look book called the New Employee Onboarding (NEO) hub.




The NEO hub helps organizations:

  • Provide new employees resources, support, and general information
  • Connect new employees to people, community, and culture
  • Help stakeholders easily contribute to new employee onboarding




An engaging and well-organized NEO process can make all the difference in helping a new hire navigate through an exciting – but stressful - career journey, and it can have major organizational benefits:

  • Improve new hire performance and time to productivity - Organizations with a standard onboarding process report 50% greater new-hire productivity.[3]
  • Improve new employee retention - 69% of employees are more likely to stay with a company for three years if they had a great onboarding experience.[4]

[1] Gallup, State of the American Workplace, 2017

[2] Gallup, State of the American Workplace, 2017

[3] SHRM, Don't Underestimate the Importance of Good Onboarding, 2017

[4] SHRM, Don't Underestimate the Importance of Good Onboarding, 2017


NEO hub

New employee onboarding involves creating an end-to-end experience for new employees that begins before their first day on the job. Research has shown pre-onboarding new hires (after they sign their acceptance letter but before they officially join the company) can lead to higher performance and better retention rates. New employee onboarding also involves providing support on multiple levels within an organization, like corporate and departmental onboarding. Each onboarding level provides its own unique value, contributing to a comprehensive onboarding experience that each new employee will benefit from. To deliver a consistent and integrated new hire onboarding experience the NEO hub consists of three types of SharePoint site templates, designed to work as one cohesive and familiar experience for new hires:

NEO hub sites.png


What’s included

To help accelerate your implementation of a new employee onboarding hub in your tenant the following highlights just some of the features included:

  • A fully configured and customizable set of new hire sites built on SharePoint communication sites: The NEO hub brings together the sites, information architecture, design, user interface and webparts to help provide new hires with a great onboarding experience. The NEO hub can be customized to add your organization’s new hire content and to align with its look and feel.
  • Onboarding checklist: Onboarding can be an overwhelming experience for new hires with everything the new hire is typically expected to do and learn. Avoid overwhelming your new employees by providing them a curated onboarding journey that paces the new hire through a configurable activity list of onboarding to-do’s.
  • Sample new hire site pages: To inspire and provide design templates for arranging your content, the NEO hub includes sample inner site pages. Use these site pages as templates for your content.
  • Mobile ready: The NEO hub can be easily accessed on mobile devices so your new hires can continue their onboarding from wherever they may be working.

Learn more about the NEO hub. Provision the NEO hub to your tenant today and customize it to help your new hires onboard successfully.



Question: What are the requirements for installing the New Employee Onboarding (NEO) Hub into my tenant environment?


  • Ensure SharePoint Online is enabled in your environment.
  • The individual that will provision the NEO hub must be the admin of the target tenant for install.

Question: How long will it take to install the site in our tenant environment?

Answer: Based on our testing of the installation, it should take less than 20 minutes. This does not include time required to customize the site to your requirements.

Version history
Last update:
‎Jul 23 2020 08:43 AM
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