Support Needed: Form Web Part Starts with Wrong Question

Brass Contributor

Dear All,

 

My colleague, Julia, had warned me that, she couldn't start from the first question on our Forms. As you would see from the attached, whenever she opens the SharePoint site, she faces with Question number 35!! Whenever I open it, I see it normally, my Forms starts with the first question as you would also see attached. 

 

We deleted cookies, browser history. We tried different browsers. Also we have asked another colleague to check, he has the same problem, he sees the Question Number 35. 

 

As this tool is the frond end of a customer solution, any kind of advise or support would be highly appreciated. 

 

Looking forward to hearing from anyone of you!

 

Best Regards,

 

Yigit

22 Replies
Thanks for sharing David!

@Yigit_Yuruker 

Hello, I am experiencing the issue described by previous users. 

I have tried the preview and it works fine there, whereas the link points directly to question 3.

Can you help please?

This is how the form for completion should appear.

MRCompliance2021_0-1615221541468.png

 

Whereas this is the first question people can see when using the link

MRCompliance2021_1-1615221638079.png

 

 

@MRCompliance2021 

I have the same problem, despite trying different browsers and computers and users, the form starts from question #2.