Preventing a manual double booking

Copper Contributor

I am using Bookings through MS Teams to manage dorm rooms scheduling. Essentially, each of the dorm rooms have a resource email account that are then entered as staff into Bookings. I then create a "room reservation" to annotate the customers stay. The resource accounts are setup through our website and not through our MS organization. This forces them to be guest accounts which greys out the box for Office Calendar availability.


Although some of the reservation requests will be placed by the customer, most of the time I will be creating a manual service. However, I cannot figure out how to prevent a double booking of a room (i.e. staff member). Essentially, I am looking for the app to deny a booking that is already on the calendar.Screenshot 2024-02-12 131504.jpg

1 Reply
If the resource mailboxes are classified properly with room/equipment type in Exchange then Bookings fetches the free/busy availability from the resource mailbox which would avoid this problem. Can you try that?