Feb 27 2017 10:40 AM
I am continuously sends marketing emails from my Office 365, now It appears that Microsoft has blocked my email address from sending emails!
Why Microsoft blocked my business email from sending any more email messages???
Feb 27 2017 11:45 AM
Open a support case and work with the Microsoft engineers to get this sorted out. And you should definitely avoid sending bulk messages if you dont want the same issue to happen in the future.
Here's the relevant section from one of the articles with Microsoft's recommendation on this:
Exchange Online customers who need to send legitimate bulk commercial email (for example, customer newsletters) should use third-party providers that specialize in these services.
Feb 28 2017 05:53 AM
Thanks Vasil for the advise, I really appreciate your help!
How to open a support case and work with the Microsoft engineers to get this sorted out?
Feb 28 2017 06:04 AM
You can open a Support ticket in Office 365 Admin Center, or go directly here https://portal.office.com/Support/SupportEntry.aspx
Feb 28 2017 07:38 AM
Thank you Nuno so much for the reply. This issue has been bugging me all week and I have been very depressed.
I don’t have permission to access Support page or perform this action!
Mar 01 2017 02:57 AM
You have to be Global Admin, Billing Administrator or Service Administrator to open a Ticket. https://support.office.com/en-us/article/About-Office-365-admin-roles-da585eea-f576-4f55-a1e0-87090b...
Mar 03 2017 02:04 AM
Mar 03 2017 08:12 AM
My email now works well, I can send and receive emails properly.
You're a very helpful person and I am super thankful.
Mar 03 2017 08:26 AM