Sep 03 2019
06:19 AM
- last edited on
Feb 06 2023
04:03 AM
by
TechCommunityAP
Sep 03 2019
06:19 AM
- last edited on
Feb 06 2023
04:03 AM
by
TechCommunityAP
Hello dear Microsoft Community
I've got following problem:
With one of our clients there is an issue with Outlook/Mailing
The mailbox is IMAP
If he sends Mails to someone they'll recieve the sent message, for like 20 times.
the only suspicous thing is, that we can see 3 duplicates of that mail in the 'sent' folder.
but regardless it was recieved alot more than 3 times, either way.
Do you have an idea ?
I already
updatet Microsoft Windows & Microsoft Office 365
made a new profile
checked for Add-Ins or antivirus applications
I also looked it up on our firewall
we also checked the log on the mailserver
greetings
and im looking forward to recieve some help from YOU
Sep 18 2019 01:07 PM
Did you grow threw all of these steps?
https://www.msoutlook.info/question/multiple-email-copies-being-sent
Nov 09 2020 06:35 AM
Hi,
In Outlook : File --> Account Settings --> Double Click the Account Name (highlighted yellow in the screen below) --> More Settings --> Tab Sent Items --> Choose option " Do not save copies of sent items". Refer to the screen shot below.
This will ensure that Outlook doesn't store an additional copy of email since Gmail already doing the same. So with this you will be still having one email (IMAP) in your outlook/ gmail sent folder .
Thanks,
Deepak
Sep 25 2021 01:56 AM
Couldn't find the exact image while trying to resolve the above issue.@Deepak335 This is what i am seeing below. Thanks
Nov 23 2021 03:30 AM
Aug 15 2024 09:57 PM
Thanks @Deepak335 . This works well. I have seen only one email stored in the outlook sent items, and not repeated.