Jul 13 2021
04:39 PM
- last edited on
Feb 06 2023
03:52 AM
by
TechCommunityAP
Jul 13 2021
04:39 PM
- last edited on
Feb 06 2023
03:52 AM
by
TechCommunityAP
Hi, Everyone.
Hope you can help me with a problem that I am trying to resolve with one of the employees of the company that I am working for. She recently got married and asked to have her name changed. We have updated her account but since then Office365 for some reason keeps asking her to sign in whenever she log into her computer (either logoff and login or from a restart. Lock screen is not affected).
I have checked her subscription in Office365 portal it was able to inherit the configuration in AD (showing the updated email account). It also shows the the license is bind to her updated account. If I check the Office application after she sign's in, it shows her account and there are no errors displaying.
Is there anything else I need to check? How can I address the issue?
Jul 13 2021 10:09 PM
Jul 13 2021 10:11 PM