Feb 12 2020
03:05 AM
- last edited on
Feb 06 2023
03:56 AM
by
TechCommunityAP
Feb 12 2020
03:05 AM
- last edited on
Feb 06 2023
03:56 AM
by
TechCommunityAP
Hi
We have a weird fault that started on the 7th Feb. Using Outlook OWA on Edge. The user has a shared mailbox in her list and she wants to move some emails to her personal mailbox. In the past she has just dragged and dropped the email and it has moved. Now when she drags and drops (and also using the move option) it copies the email, leaving the original in the shared mailbox.
Any idea why you can't move emails, only copy? Can't find a setting for this and neither can I produce a good enough search term for google to find some help.
Thanks for any advice.
Feb 12 2020 08:26 AM
Seems to work OK here, but if you can reliably reproduce the issue open a support case and report it.
Feb 12 2020 10:00 AM
what AccessRights are set for the user on this folder? You can check it the PowerShell command
Get-MailboxFolderPermission <SharedMailbox>:\<Foldername>
I know a similar behavior when you try to move a mail from a read-only mailbox. But here I would honestly expect an error message.
Feb 13 2020 12:41 AM
Feb 13 2020 12:48 AM
Feb 28 2020 05:17 AM
Sep 18 2020 01:52 AM
This is no longer happening, guess Microsoft fixed things. wooo
Apr 17 2024 04:37 AM
I have the same issue on Outlook for Mac, I can drag from my personnal email to the sharde mailbox but not reverse. And I have full right on the shared Mailbox. Hope they are gonna fix this soon too ! @Jason Denness
Apr 17 2024 06:06 PM