May 02 2019 12:10 PM - edited May 02 2019 04:03 PM
We have an O365 mailbox that forwards to an external customer. Forwarding works in all cases except for when the O365 mailbox receives a mail via bcc, in which case it does not forward that mail.
Any suggestions?
Edit: I've looked at all the filters for mail flow and none of them will look at the bcc field, which makes sense I suppose, but why isn't there a forwarding rule that just says "Everything that enters this mailbox gets forwarded."
May 03 2019 08:10 PM - edited May 03 2019 08:13 PM
Hi Robert,
You can create a rule in OWA (https://outlook.office365.com/owa) as below, to redirect all emails to a contact :-
Alternatively you can create a mail contact for the external recipient in ECP and then create a transport rule to forward all emails for that shared mailbox to external recipient.
Deepak
May 06 2019 01:53 PM
@DeepakRandhawa Thank you for the reply. We have a general forwarding rule in place. Everything received is getting forwarded properly unless the mail was received via bcc in which case it does not get forwarded.
May 08 2019 04:02 PM