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Higor_Franca765's avatar
Higor_Franca765
Copper Contributor
May 02, 2019

Incorrect password Office 365

I am having a problem in my office 365 sharepoint, I share with a guest user, it creates the password, when it reboots the computer displays the message that the password is incorrect, however it is correct.

1 Reply

  • Adam Fowler's avatar
    Adam Fowler
    Iron Contributor

    Get them to try 'in private' mode as they might be signing in with another account. Also they might have both a Microsoft account and a Work account on the same email address and they're trying to sign into the wrong one - can change the Microsoft account following this https://www.adamfowlerit.com/2017/01/remove-microsoft-account-work-account/