Mar 05 2018 08:38 PM
I sent an email from my brand new Outlook account in order to test it. I sent it to my other email account and it worked. I sent a reply to test going the other way, it failed. Gave me the error:
SMTP error from remote server for RCPT TO command, host: outlook-com.olc.protection.outlook.com (104.47.6.33) reason: 550 5.5.0 Requested action not taken: mailbox unavailable.
I've looked at all the settings and can't find anything. I'm using the "outlook.live.com" web version and I've look at filters, tried to add my account to "safe senders" and still nothing.
Any help would be great.
Mar 05 2018 08:53 PM
Mar 05 2018 09:37 PM
Mar 06 2018 12:19 AM
Update: After trying every option I can think of, it looks like it's not allowing me to save addresses in the Settings->Junk Email->Safe Senders.
I enter the address, click add, click save and I see it in the lower box. But when I leave and come back, it's gone.
I've tried adding contacts and that works, but I can't add to the Safe Senders (or at least it doesn't keep them saved)
Feb 18 2019 03:48 AM
my e mail is momajames091@btinternet.com
Feb 18 2019 03:51 AM
thank you I am not quite sure if my e mail works