Posted this before and now not seeing it, so apologies for any duplicate;
I have a EDU tenant.
Most of our faculty are adjunct and prefer to use their own emails (these are not work/school accounts).
I have:
1. Added as a guest user via invitation. then can redeem invite, but are unable to log in.
2. converted to member in AAD
3. Assigned a faculty A3 license.
4. They are able to log in to portal.azure.com. They are able to log in to the sharepoint.
5. however, when i send a link to download apps associated with their licenses, it never arrives.
6. If they select "apps" or "office" from the launcher menu, and attempt to sign in, they get a "You can't sign in here with a personal account" message.
I am confused- if I can add them and assign a license, why can they not get the benefits of that license. Is this a restriction with EDU tenants?
