EX80619 - Mailbox Migration Incident - manual mitigation?

Iron Contributor

Can anyone assist with details of the workaround discussed on the incident updates for EX80619 which is in extended recovery?

 

We have raised a support case with Premier but are struggling to get beyond "...it is a known problem in extended recovery..." The update given on 6th October 2016 at 01:00 ETC references a manual workaround that can be implemented by a Microsoft engineer. As we are currently migrating users on a tight deadline we are looking for this fix rather than having to wait or re-migrate the mailbox from scratch which would take several days

 

Cheers

 

Paul 

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