Hello
Please i need your help on this issue.
We have received alert that our email service has been barred "Tenant restricted from sending email". Last night we had issue, and this might have contributed to large number of email alerts generated from platform. Could this service be restored at earliest.
Here is the error message of the email we received:
Then when trying to send an email i get this error message below:
Our Priority at this point is that we want to reinstate mail service, people have not been able to send out their mails.
Also is it possible for you show me how i can know which email address from which this bulk email is getting generated.
I can confirm there have been no new relays or email configuration done from our side. But
we had an platform incident and bulk alerts were generated that could be cause of this high volume in mails.