Exchange Server 2019 forward slash OU Name inquiry

%3CLINGO-SUB%20id%3D%22lingo-sub-2889133%22%20slang%3D%22en-US%22%3EExchange%20Server%202019%20forward%20slash%20OU%20Name%20inquiry%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2889133%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20guys%2C%3C%2FP%3E%3CP%3EHope%20you%20guys%20all%20have%20been%20doing%20great.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20would%20like%20to%20ask%20a%20question%20below%3A%3C%2FP%3E%3CP%3EWhen%20forward%20slash%20is%20in%20OU%20name%20there's%20error%20when%20I%20try%20to%20manage%20user's%20profile%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22SONG21019_CN_0-1635315257880.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F320330iACAD734F8BB10A25%2Fimage-size%2Fmedium%3Fv%3Dv2%26amp%3Bpx%3D400%22%20role%3D%22button%22%20title%3D%22SONG21019_CN_0-1635315257880.png%22%20alt%3D%22SONG21019_CN_0-1635315257880.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CH1%20id%3D%22toc-hId-1476050057%22%20id%3D%22toc-hId-1476050062%22%3E%E2%80%98Can%E2%80%99t%20find%20the%20Organizational%20Unit%20that%20you%20specified%3C%2FH1%3E%3CP%3Eand%20also%20UPN%20suffix%20is%20blank.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20have%20tried%20to%20find%20MS%20Tech%20document%20and%20found%20information%20below%3A%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fexchange%2Ftroubleshoot%2Fadministration%2Fcannot-find-the-organizational-unit%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3ECan't%20manage%20a%20user%20in%20Exchange%20Admin%20Center%20-%20Exchange%20%7C%20Microsoft%20Docs%3C%2FA%3E%3C%2FP%3E%3CP%3EOne%20of%20workaround%20says%20use%20the%20exchange%20management%20shell%20to%20manage%2C%20I%20have%20tried%20to%20change%20ou%20in%20attribute%20editor%20and%20tried%20to%20change%20querybased%20value%20but%20error%20occurs%3C%2FP%3E%3CUL%3E%3CLI%3EUse%20the%20Exchange%20Management%20Shell%20to%20manage%20the%20affected%20user%20accounts.%3C%2FLI%3E%3C%2FUL%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22SONG21019_CN_1-1635315578529.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F320331iF5CB7D9E80250EBC%2Fimage-size%2Fmedium%3Fv%3Dv2%26amp%3Bpx%3D400%22%20role%3D%22button%22%20title%3D%22SONG21019_CN_1-1635315578529.png%22%20alt%3D%22SONG21019_CN_1-1635315578529.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EDoes%20it%20any%20way%20to%20keep%20the%20slash%20on%20OU%20name%3F%20or%20changing%20the%20OU%20name%20is%20the%20only%20way%20that%20we%20can%20resolve%20the%20issue%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIf%20we%20want%20to%20keep%20the%20slash%2C%20what%20would%20be%20the%20impact%20like%20mailflow%20or%20administration%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThank%20you%20for%20the%20reply%20in%20advance!%3C%2FP%3E%3CP%3EHope%20you%20all%20have%20a%20good%20week!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2889133%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3E2019%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EExchange%20Server%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Occasional Visitor

Hello guys,

Hope you guys all have been doing great.

 

I would like to ask a question below:

When forward slash is in OU name there's error when I try to manage user's profile

SONG21019_CN_0-1635315257880.png

‘Can’t find the Organizational Unit that you specified

and also UPN suffix is blank.

 

I have tried to find MS Tech document and found information below:

Can't manage a user in Exchange Admin Center - Exchange | Microsoft Docs

One of workaround says use the exchange management shell to manage, I have tried to change ou in attribute editor and tried to change querybased value but error occurs

  • Use the Exchange Management Shell to manage the affected user accounts.

SONG21019_CN_1-1635315578529.png

 

Does it any way to keep the slash on OU name? or changing the OU name is the only way that we can resolve the issue?

 

If we want to keep the slash, what would be the impact like mailflow or administration?

 

Thank you for the reply in advance!

Hope you all have a good week!

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