Email Backup



I am on O365 business basic package.

From administrator access, what is the recommended way to backup a user email account?

The scenario is we want to prevent users from clearing out their emails prior to their departure. In the event, if the user did delete everything (including empty the deleted items). We want to ensure we can still recover or access the "backup copy" for audit purposes.

Any advice?



4 Replies
Use the Litigation hold/retention policies functionality for that:

@Vasil Michev 

Hi, I do not have the litigation feature... currently using business basic package. Is there any other workaround?


Either that or third-party tools. Both cost money, but Microsoft's built-in solution has the advantage of keeping data in place, so it's easier to search/export/recover as needed.



Office 365 is unquestionably one of the most well-known email platforms. It just has one flaw: it doesn't have a tool for backing up Office 365 data. As a result, users must seek dependable automatic software for trouble-free Office 365 backup.


For the same purpose, some organizations offer Office 365 Email Backup Tool. Users can backup Office 365 data in a various of formats with this app. It provides several user-friendly functions, such as incremental export, backup scheduling, and email filtering. Users can also back up their Archive mailboxes and Public folders. The software can restore PST files into Office 365 in addition to producing Office 365 backups. Before spending any dollar, use the demo version.