Email Backup

Brass Contributor


I am on O365 business basic package.

From administrator access, what is the recommended way to backup a user email account?

The scenario is we want to prevent users from clearing out their emails prior to their departure. In the event, if the user did delete everything (including empty the deleted items). We want to ensure we can still recover or access the "backup copy" for audit purposes.

Any advice?



3 Replies
Use the Litigation hold/retention policies functionality for that:

@Vasil Michev 

Hi, I do not have the litigation feature... currently using business basic package. Is there any other workaround?


Either that or third-party tools. Both cost money, but Microsoft's built-in solution has the advantage of keeping data in place, so it's easier to search/export/recover as needed.