Hello
Please i need help on this issue.
Cannot create email groups in exchange admin center
When I attempt to create and email group using EAC I get the following error.
We couldn't create the group.
Exception of type 'Microsoft.Online.BOX.Util.Exceptions.InternalException' was thrown.
I have tried with different web browsers using private or incognito mode and it still doesn’t work.
I am able to create the Exchange groups using PowerShell commands, but I cannot create them using the Exchange web portal.
My account is currently a Global Admin and I tried a different Global Admin account and still get the same error.
I added my account to Recipient Management and I’m still getting the same error message.
WE have other Global Admin accounts but we are both experiencing the same issue.
Our environment is Pure cloud for Exchange. I’m syncing accounts with my on-prem Active Directory using Entra Cloud Connect.
