Sep 22 2023 05:12 PM
Sep 22 2023 11:52 PM
Experiencing a blank page when opening Excel documents can be frustrating, but there are several potential solutions to this issue. Try the following steps to resolve the problem:
If none of these steps resolve the issue, it may be helpful for further assistance to give more information’s about your Excel version, operating system, storage medium, etc. The text and steps were edited with the help of AI.
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Sep 22 2023 11:53 PM - edited Sep 23 2023 12:59 AM
Does this happen when you open a workbook from within Excel, or only when you double-click a workbook in File Explorer?
If the latter:
Sep 23 2023 01:11 AM
Sep 23 2023 10:44 AM
If you have already tried multiple troubleshooting steps without success. When you have exhausted most of the standard troubleshooting options and the issue persists, it may be indicative of a more complex problem. Here are a few additional steps you can consider:
Check Event Viewer Logs:
Check the Windows Event Viewer for any error or warning messages related to Excel or Microsoft Office. These logs may provide more specific details about the issue.
Run Office in Safe Mode:
Try running Excel in Safe Mode with administrative privileges. Open a Command Prompt with admin rights and run the following command:
This will start Excel in Safe Mode, bypassing any add-ins or customizations. If it opens without errors, it could be related to an add-in or customization.
There might be an issue with your user profile. Although you mentioned trying it on another user profile, it is worth checking if the problem occurs with a completely new, temporary Windows user profile. This would help rule out profile-related issues.
Check for System Integrity:
Run a system integrity check using the DISM and sfc /scannow commands to ensure that Windows system files are intact.
dism /online /cleanup-image /restorehealth
Update Graphics Drivers:
Ensure that your graphics drivers are up to date. Outdated or corrupted graphics drivers can sometimes lead to display issues.
Check for System Security Policies:
If you are in a corporate environment, there may be group policies or security settings that could affect the behavior of Office applications. Contact your IT department for assistance in this case.
Consider a Fresh Windows Installation:
If the issue remains unresolved and you have ruled out hardware problems, you might consider performing a clean Windows installation. This is a more drastic step and should only be done as a last resort. Be sure to back up your data before proceeding.
Sep 24 2023 05:31 PM