Azure Account Locked -

New Contributor

My Azure Portal login suddenly says locked. 

 

Can't reach Microsoft support by any mean, as my login fails. 

 

6 Replies
Hi if you have not configured Self Password Reset you may wait for 30 minutes to be unlocked .
By the way if you don't know why your account have been locked chances are your password is compromised . I would suggest to
- Go to https://mysignins.microsoft.com/ and look at the sign in activities
- Go to https://account.activedirectory.windowsazure.com/ChangePassword.aspx and change password

Those actions can of course be done in AAD for sign in logs and Users for the password reset
A user account in an Azure AD DS managed domain is locked out when a defined threshold for unsuccessful sign-in attempts has been met. Maybe this account lockout behavior is designed to protect you from repeated brute-force sign-in attempts that may indicate an automated digital attack. By default, if there are 5 bad password attempts in 2 minutes, the account is locked out for 30 minutes.

If your account is syncing from On-Prem to Azure AD, forcibly release the locked

@ibrahimambodji Login has no issues, I can log in to other systems using the same Microsoft logins. 

 

@VivekThangaswamy 

 

In that case you can

- Clear you browser cache and try private navigation

- Try another browser

 

Also if you can try to log in Microsoft 365 admin portal and Go to AAD and look what's the problem in signs . The process is detailed below :

https://marcelzehner.ch/2019/09/22/azure-portal-sign-in-issues/

Once you get the sign in error you can use this tool to try to understand the reference

https://login.microsoftonline.com/error

 

I am having this same issue. It happened when I was switching directories in Azure subscriptions. Tried two different computers and browsers a full day apart. I can still log in to all my other services, including this website in order to comment. I can no longer log in to Azure services, not even Visual Studio.

Did you ever get it figured out?

Open a case with Microsoft use phone support since you cannot log in to portal https://docs.microsoft.com/en-us/microsoft-365/business-video/get-help-support?tabs=phone&view=o365-...