Azure Account Locked -

%3CLINGO-SUB%20id%3D%22lingo-sub-2282250%22%20slang%3D%22en-US%22%3EAzure%20Account%20Locked%20-%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2282250%22%20slang%3D%22en-US%22%3E%3CP%3EMy%20Azure%20Portal%20login%20suddenly%20says%20locked.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ECan't%20reach%20Microsoft%20support%20by%20any%20mean%2C%20as%20my%20login%20fails.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2282471%22%20slang%3D%22en-US%22%3ERe%3A%20Azure%20Account%20Locked%20-%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2282471%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F1034626%22%20target%3D%22_blank%22%3E%40VivekThangaswamy%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIn%20that%20case%20you%20can%3C%2FP%3E%3CP%3E-%20Clear%20you%20browser%20cache%20and%20try%20private%20navigation%3C%2FP%3E%3CP%3E-%20Try%20another%20browser%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAlso%20if%20you%20can%20try%20to%20log%20in%20Microsoft%20365%20admin%20portal%20and%20Go%20to%20AAD%20and%20look%20what's%20the%20problem%20in%20signs%20.%20The%20process%20is%20detailed%20below%20%3A%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fmarcelzehner.ch%2F2019%2F09%2F22%2Fazure-portal-sign-in-issues%2F%22%20target%3D%22_blank%22%20rel%3D%22noopener%20nofollow%20noreferrer%22%3Ehttps%3A%2F%2Fmarcelzehner.ch%2F2019%2F09%2F22%2Fazure-portal-sign-in-issues%2F%3C%2FA%3E%3C%2FP%3E%3CP%3EOnce%20you%20get%20the%20sign%20in%20error%20you%20can%20use%20this%20tool%20to%20try%20to%20understand%20the%20reference%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Flogin.microsoftonline.com%2Ferror%22%20target%3D%22_blank%22%20rel%3D%22noopener%20nofollow%20noreferrer%22%3Ehttps%3A%2F%2Flogin.microsoftonline.com%2Ferror%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2282460%22%20slang%3D%22en-US%22%3ERe%3A%20Azure%20Account%20Locked%20-%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2282460%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F540591%22%20target%3D%22_blank%22%3E%40ibrahimambodji%3C%2FA%3E%26nbsp%3BLogin%20has%20no%20issues%2C%20I%20can%20log%20in%20to%20other%20systems%20using%20the%20same%20Microsoft%20logins.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2282458%22%20slang%3D%22en-US%22%3ERe%3A%20Azure%20Account%20Locked%20-%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2282458%22%20slang%3D%22en-US%22%3EA%20user%20account%20in%20an%20Azure%20AD%20DS%20managed%20domain%20is%20locked%20out%20when%20a%20defined%20threshold%20for%20unsuccessful%20sign-in%20attempts%20has%20been%20met.%20Maybe%20this%20account%20lockout%20behavior%20is%20designed%20to%20protect%20you%20from%20repeated%20brute-force%20sign-in%20attempts%20that%20may%20indicate%20an%20automated%20digital%20attack.%20By%20default%2C%20if%20there%20are%205%20bad%20password%20attempts%20in%202%20minutes%2C%20the%20account%20is%20locked%20out%20for%2030%20minutes.%3CBR%20%2F%3E%3CBR%20%2F%3EIf%20your%20account%20is%20syncing%20from%20On-Prem%20to%20Azure%20AD%2C%20forcibly%20release%20the%20locked%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2282437%22%20slang%3D%22en-US%22%3ERe%3A%20Azure%20Account%20Locked%20-%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2282437%22%20slang%3D%22en-US%22%3EHi%20if%20you%20have%20not%20configured%20Self%20Password%20Reset%20you%20may%20wait%20for%2030%20minutes%20to%20be%20unlocked%20.%3CBR%20%2F%3EBy%20the%20way%20if%20you%20don't%20know%20why%20your%20account%20have%20been%20locked%20chances%20are%20your%20password%20is%20compromised%20.%20I%20would%20suggest%20to%3CBR%20%2F%3E-%20Go%20to%20%3CA%20href%3D%22https%3A%2F%2Fmysignins.microsoft.com%2F%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fmysignins.microsoft.com%2F%3C%2FA%3E%20and%20look%20at%20the%20sign%20in%20activities%3CBR%20%2F%3E-%20Go%20to%20%3CA%20href%3D%22https%3A%2F%2Faccount.activedirectory.windowsazure.com%2FChangePassword.aspx%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Faccount.activedirectory.windowsazure.com%2FChangePassword.aspx%3C%2FA%3E%20and%20change%20password%3CBR%20%2F%3E%3CBR%20%2F%3EThose%20actions%20can%20of%20course%20be%20done%20in%20AAD%20for%20sign%20in%20logs%20and%20Users%20for%20the%20password%20reset%3C%2FLINGO-BODY%3E
New Contributor

My Azure Portal login suddenly says locked. 

 

Can't reach Microsoft support by any mean, as my login fails. 

 

4 Replies
Hi if you have not configured Self Password Reset you may wait for 30 minutes to be unlocked .
By the way if you don't know why your account have been locked chances are your password is compromised . I would suggest to
- Go to https://mysignins.microsoft.com/ and look at the sign in activities
- Go to https://account.activedirectory.windowsazure.com/ChangePassword.aspx and change password

Those actions can of course be done in AAD for sign in logs and Users for the password reset
A user account in an Azure AD DS managed domain is locked out when a defined threshold for unsuccessful sign-in attempts has been met. Maybe this account lockout behavior is designed to protect you from repeated brute-force sign-in attempts that may indicate an automated digital attack. By default, if there are 5 bad password attempts in 2 minutes, the account is locked out for 30 minutes.

If your account is syncing from On-Prem to Azure AD, forcibly release the locked

@ibrahimambodji Login has no issues, I can log in to other systems using the same Microsoft logins. 

 

@VivekThangaswamy 

 

In that case you can

- Clear you browser cache and try private navigation

- Try another browser

 

Also if you can try to log in Microsoft 365 admin portal and Go to AAD and look what's the problem in signs . The process is detailed below :

https://marcelzehner.ch/2019/09/22/azure-portal-sign-in-issues/

Once you get the sign in error you can use this tool to try to understand the reference

https://login.microsoftonline.com/error