Jul 29 2019 11:33 AM
There is one employee in or office who is unable to use Teams through the desktop app. Every time she tries to log on she gets: Error code - env_check_error Failed to connect to settings endpoint.
She has no problem using the web based version of the program.
We have uninstalled and performed a clean install and still no change in results. Moving to another computer returns the same results and no other user in the facility is experiencing any issue. Are you able to assist?
Jul 29 2019 11:45 AM
Jul 29 2019 11:59 AM
Jul 29 2019 12:21 PM
Jul 29 2019 12:34 PM
Jul 29 2019 12:50 PM
Jul 29 2019 01:02 PM
Oct 01 2020 01:50 AM
I faced the same problem. At the end the solution was quite easy: In the sign in window I did not use the prefilled user entry, but I typed in a fancy user name. I was forwarded to the next window were I should type in my password. Next to the "continue" button I found a hyperlink "sign in as actual user" (or something like this, don't remember). I clicked on this hyperlink ... and had been connected!
And now even the standard sign in procedure works ...
Oct 15 2020 07:06 AM
@Fred_0815that is great at least you know how to figure it out. thanks for sharing your experience.